Terms of service

Terms of Service

Welcome to LEGO Labs.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms

By using this website, you represent that:

  • You are at least 18 years old or have the permission of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • All information you provide is accurate and complete.

2. Products

We make every effort to accurately display our products, descriptions, colors, packaging, and specifications.

However, we do not guarantee that:

  • Product images perfectly reflect the actual item.

  • Colors will appear identically on every device.

  • Packaging may not vary between production batches.

  • Product descriptions are free from typographical or technical errors.

We reserve the right to correct any errors without prior notice.

3. Pricing

Prices are displayed in the applicable currency at checkout.

We reserve the right to:

  • Modify prices at any time.

  • Correct pricing errors.

  • Cancel orders affected by pricing mistakes.

  • Refuse transactions resulting from obvious system or pricing errors.

Taxes, shipping costs, import duties, and customs fees may apply depending on the destination.

4. Orders

Submission of an order does not guarantee acceptance.

LEGO Labs reserves the right to:

  • Refuse any order.

  • Cancel orders at any time.

  • Limit quantities purchased.

  • Reject suspected reseller purchases.

  • Refuse orders believed to involve fraud or abuse.

If payment has already been processed for a cancelled order, a refund will be issued to the original payment method.

5. Payment

All payments must be successfully authorized before an order is processed.

We reserve the right to refuse or cancel any transaction that fails fraud prevention or payment verification checks.

Customers are responsible for ensuring their payment information is accurate.

6. Shipping

Delivery estimates are provided for convenience only.

Shipping times are not guaranteed.

LEGO Labs is not responsible for delays caused by:

  • Shipping carriers

  • Customs authorities

  • Weather conditions

  • Government actions

  • Holidays

  • Incorrect customer information

  • Events beyond our reasonable control

Risk of loss transfers to the customer once the carrier takes possession of the shipment where permitted by applicable law.

7. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed exclusively by our Return & Refund Policy.

By placing an order, you agree to those terms.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Graphics

  • Product descriptions

  • Images

  • Videos

  • Text

  • Icons

  • Website design

  • Source code

  • Branding

is the property of LEGO Labs or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Interfere with website security.

  • Upload malicious software.

  • Scrape or copy website content using automated methods.

  • Attempt to disrupt website functionality.

  • Misrepresent your identity.

  • Abuse promotions or discounts.

Violation of these Terms may result in suspension or permanent restriction of access.

10. Account Responsibility

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • All activities conducted under your account.

LEGO Labs is not liable for losses resulting from unauthorized account access caused by customer negligence.

11. Product Availability

Inventory levels may change without notice.

We reserve the right to:

  • Discontinue products.

  • Modify product offerings.

  • Limit quantities.

  • Cancel orders due to inventory shortages.

12. Promotions

Promotional offers are available for a limited time and may be modified or discontinued without notice.

Unless expressly stated:

  • Promotions cannot be combined.

  • Promotions have no cash value.

  • Promotional items may be limited by inventory.

  • We reserve the right to refuse promotional abuse.

13. Disclaimer of Warranties

To the fullest extent permitted by law, our website and products are provided "AS IS" and "AS AVAILABLE."

We make no warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Continuous website availability

  • Error-free operation

14. Limitation of Liability

To the fullest extent permitted by applicable law, LEGO Labs shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Special damages

  • Consequential damages

  • Loss of profits

  • Loss of business

  • Loss of data

  • Business interruption

Our total liability for any claim shall never exceed the amount actually paid by the customer for the affected order.

15. Indemnification

You agree to defend, indemnify, and hold harmless LEGO Labs, its owners, employees, affiliates, contractors, and service providers from any claims, damages, liabilities, expenses, or legal fees arising from:

  • Your use of the website.

  • Your violation of these Terms.

  • Your violation of applicable laws.

  • Fraudulent or unauthorized activity associated with your account.

16. Force Majeure

LEGO Labs shall not be liable for failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to:

  • Natural disasters

  • War

  • Terrorism

  • Government actions

  • Labor disputes

  • Internet outages

  • Power failures

  • Pandemics

  • Supply chain disruptions

  • Carrier delays

17. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of LEGO Labs, without regard to conflict of law principles.

Any provision found to be unenforceable shall not affect the validity of the remaining provisions.

18. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms become effective immediately upon publication on our website.

Continued use of the website constitutes acceptance of the revised Terms.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

LEGO Labs Support

Email: support@lego-labs.com